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Refund policy

Nuvora Exchange Policy

At Nuvora, we want you to love your purchase. If you need a different size, we are happy to offer free exchanges within 30 days of receiving your order.

Exchanges

  • We offer free size exchanges within 30 days of delivery.

  • Items must be returned in a condition suitable for exchange.

  • Exchange requests must be made within 30 days of receiving your order.

  • We will do our best to provide the requested replacement size, subject to availability.

Refunds

  • We do not offer refunds.

  • Once an order has been delivered, it is not eligible for a refund.

  • Our policy is strictly exchange only.

Important Notes

  • Free exchanges are provided as a gesture of customer care to help you get the best fit possible.

  • Customers are encouraged to check sizing guidance carefully before ordering.

  • If you need help choosing your size before purchase, our team will be happy to assist.

By placing an order with Nuvora, you agree to this exchange-only policy.